FAQs
Top Questions
What size men’s footwear should I order?
For help finding the perfect fit for each style, please reference the sizing information on each product page. That said, here are some general guidelines for finding your size:
For boots and dress shoes, we typically recommend ordering the same size you wear in other high quality leather boots or dress shoes, or ½ size smaller than you normally wear in sneakers. If you are between sizes, we recommend you order the smaller size. (We recommend sizing down because the leather will naturally stretch to form to your feet over time. An initially snug fit is the best way to start off a long-term relationship with your boots.)
For sneakers, we typically recommend ordering the same size you normally wear in athletic sneakers. If you are between sizes, we recommend you order the larger size.
Still unsure? Send us an email. We’d love to help you find the right size!
Why Devogue Paris
On Devogue Paris we work hard, but it’s also the unofficial start of the weekend, and we design our products with that versatility in mind. With a focus on comfort, durability, and the highest quality materials, we deliver direct-to-consumer footwear at the lowest markup in the industry. Your life isn’t one-dimensional. Your footwear shouldn’t be either.
For more info about us, please check out the Our Story page!
Where are you located? Do you have any stores?
Devogue Paris is proudly based in Mathura, Uttar Pradesh, India. While we don’t have a physical store yet, we operate exclusively online to bring premium full-grain leather footwear directly to our customers.
By being an online-only brand, we eliminate unnecessary retail costs, allowing us to offer high-quality shoes at fair prices without compromising on craftsmanship, comfort, or style
Where are your products made?
Every pair of Devogue Paris shoes is expertly handcrafted in India using imported full-grain leather from renowned tanneries. Our skilled artisans pay close attention to detail, ensuring premium quality, comfort, and durability in every step of the manufacturing process.
By combining Indian craftsmanship with global standards, we create footwear that reflects timeless elegance, modern style, and long-lasting wear.
How do I care for my Shoes?
To ensure your Devogue Paris shoes remain in top condition for years, follow proper leather care practices. For detailed maintenance tips, visit our Shoe Care page, where we guide you on cleaning, conditioning, and protecting your full-grain leather footwear.
Is your footwear waterproof/water resistant?
Devogue Paris shoes are crafted from premium full-grain leather, which naturally offers some resistance to moisture. However, they are not fully waterproof. Like all high-quality leather shoes, exposure to excessive water can damage the material and affect longevity.
How do I start an exchange or return?
We want you to be completely satisfied with your purchase. If you need to exchange or return a product, please refer to our Return & Exchange Policy for detailed instructions on the process, eligibility, and timelines.
About Devogue Paris
Why Devogue?
On Devogue we work hard, but it’s also the unofficial start of the weekend, and we design our products with that versatility in mind. With a focus on comfort, durability, and the highest quality materials, we deliver direct-to-consumer footwear at the lowest markup in the industry. Your life isn’t one-dimensional. Your footwear shouldn’t be either.
For more info about us, please check out the About page!
Where are you located? Do you have any stores?
We’re proud to be based in New York City. If you’re nearby or visiting, we’d love to have you come visit our store location! More info can be found here. We look forward to meeting you!
Where are your products made?
All of our products are handcrafted by skilled artisans at world-class manufacturing facilities. We currently manufacture products in León (Mexico), Porto (Portugal), Alicante (Spain), and Arkansas (USA). We have full-time team members in every country we manufacture in, and feel confident to proudly say that all of our suppliers and manufacturing partners offer the best quality craftsmanship and adhere to the highest fair labor and environmental stewardship standards.
We are proud of our manufacturing processes and are fully committed to building products and a brand with integrity. If you have any questions about our process, commitment to quality, or want to know where a specific product was made, feel free to send us an email. We would be happy to answer your questions!
Who should I contact if I have a really great collaboration idea?
We love working on exciting things with new people. If you have a great idea, send us an email and we’ll get in touch if it’s something we can work on together.
Sizing & Fit
What size men’s footwear should I order?
For help finding the perfect fit for each style, please reference the sizing information on each product page. That said, here are some general guidelines for finding your size:
- For boots and dress shoes, we typically recommend ordering the same size you wear in other high quality leather boots or dress shoes, or ½ size smaller than you normally wear in sneakers. If you are between sizes, we recommend you order the smaller size. (We recommend sizing down because the leather will naturally stretch to form to your feet over time. An initially snug fit is the best way to start off a long-term relationship with your boots.)
- For sneakers, we typically recommend ordering the same size you normally wear in athletic sneakers. If you are between sizes, we recommend you order the larger size.
Still unsure? Send us an email. We’d love to help you find the right size!
What width are your men's boots/shoes? Do you offer wider/narrower widths?
All Devogue Paris shoes are available in a medium (standard D) width, which provides a comfortable fit for most foot shapes. At this time, we do not offer wider or narrower widths.
For the best fit, please refer to our Size Guide before making a purchase.
How should my Devogues fit?
Our boots & shoes are meant to be snug at first since natural leather will stretch to form your feet over time. Keep in mind they should be snug, but not uncomfortable. Durable leathers can occasionally take more than a few wears to break in. The upshot is that once the leather flexes and your foot adapts, you’ve got something durable enough to last for years!
Product & Quality
Why do Devouges cost so much less than other brands?
Our footwear is meticulously handcrafted alongside similar products from brands that charge 2-3 times more per pair. Through efficient production, a streamlined business model, and a commitment to sustainability, we uphold the highest standards in materials, craftsmanship, and ethical practices—without the inflated price tag. Our goal is simple: to offer you exceptional quality at a fair price, because true success comes from delivering real value.
What makes Devogues so comfortable?
Devogue Paris shoes are designed for all-day comfort with full-grain leather uppers that mold to your feet, cushioned insoles for superior support, and ergonomic construction that ensures a natural fit. Paired with flexible yet durable soles, our shoes provide the perfect balance of comfort, style, and longevity—so you can step with confidence every day
What type of leather do you use?
At Devogue Paris, we use imported full-grain leather sourced from renowned tanneries known for their exceptional quality. Full-grain leather is the highest grade of leather, prized for its durability, rich texture, and ability to develop a beautiful patina over time. Unlike lower-quality leathers, it retains its natural grain, making each pair unique and long-lasting.
The product I want is sold out. What should I do and how often do you restock?
If the product you’re looking for is sold out, don’t worry—we regularly restock our bestsellers! Restocking timelines vary based on demand and production schedules. To be the first to know when your favorite pair is back in stock, subscribe to our newsletter . You can also reach out to our team for estimated availability.
Shipping & Order Details
How do I track my order?
Once your order is shipped, you’ll receive a tracking link via email or SMS. You can also track your order anytime by visiting our Track Order page and entering your order details.
How do I change or cancel my order after it has been placed?
You can cancel your order before it is shipped by clicking the “Cancel Order” option in your account section. If your order has already been dispatched, cancellation may not be possible, but you can initiate a return after delivery. For more details, please refer to our Return & Exchange Policy.
Exchanges & Returns
How do I start an exchange or return?
To initiate an exchange or return, please refer to our Return & Exchange Policy for detailed instructions. It covers eligibility, timelines, and the step-by-step process to ensure a smooth experience. If you need further assistance, feel free to contact our support team.
When should I expect my refund?
Refunds are typically processed within 8-10 business days after we receive and inspect the returned item. The amount will be credited back to your original payment method, and you’ll receive a confirmation once the refund is initiated. For more details, please refer to our Return & Exchange Policy.
Shoe Care
How do I care for my Shoes?
Proper care helps extend the life of your Devogue Paris shoes. For detailed cleaning, conditioning, and maintenance tips, visit our Shoe Care page. Following the right care routine ensures your shoes stay stylish and durable for years.